This policy applies to the TCCL website, our use of emails and text messages for marketing purposes, and any other methods we use for collecting information outside our grant-funded relationships. It covers what we collect and why, what we do with the information, what we won’t do with the information, and what rights you have.
We will only ever collect the information we need – including data that will be useful to help improve our services. We collect two kinds of information:
We only collect this information in connection with specific activities, such as newsletter requests and only when you give it to us by completing and submitting the online request form. When you submit this information, we will ask for your consent to receive newsletters and marketing materials from us and we will keep a record of this consent with your details. You don’t have to disclose any of this information to browse the site.
We will use the information you provide to:
Every message we send will include a link to withdraw your consent and opt out of receiving future messages if you change your mind. If you withdraw your consent to receive newsletters and marketing materials we will keep a record that your consent has been withdrawn. If you ask us to we will delete your details from our database.
Sharing your information
We do not sell or share personal details to third parties for the purposes of marketing.
We will only share your information if:
Storing your information
We will keep your information only for as long as we need it to provide you with the goods, services or information you have required, to administer your relationship with us, or to ensure we do not communicate with people that have asked us not to. When we no longer need information we will always dispose of it securely, using specialist companies if necessary to do this work for us.
What we don’t do with your information
We never sell or share your information to other organisations to use for their own purposes.
Data Protection Legislation gives you certain rights over your data and how we use it. These include:
If you wish to exercise any of these rights please contact us by emailing [email protected].
For more information about your rights under the Data Protection Legislation go to the website of the Information Commissioner’s Office at ico.org.uk.
Some of the services we offer allow you to provide the personal data of other people (eg tagging people on photos on social media). Before providing anyone else’s data please ensure they are happy for you to do so and under no circumstances must you make public another person’s home address, email address, or phone number.
If you have any questions about this policy or how we use data please contact us by emailing [email protected].